TERMS OF SERVICE
1. Non-Binding Hourly Move Estimate

• Our non-binding hourly estimates are based on the information provided by you and are not guaranteed prices. Final costs depend on the actual time of the move and the hourly rate.
• A deposit of $49.99 may be required to reserve your move. This deposit will be applied to your final balance.
• Additional charges may apply for extra services, stairs, long carry distances, or items not included in your initial estimate.
• Cancellations or unpreparedness on your part will result in a minimum charge of 4 hours plus travel time.
• Waiting time due to delays not caused by us will be charged at the hourly rate.
• We recommend an 8:00-10:00 AM pickup window for optimal scheduling. Afternoon moves do not have guaranteed arrival times.
• We do not install fixtures such as curtain rods or TV mounts. We only disassemble/reassemble basic furniture like standard bed frames, dresser mirrors, and sectional sofas.
• Contact your account manager for any changes to your move or to discuss a flat rate option prior to your move date.

2. Minimum Charges and Payment Terms

• Jobs are subject to a minimum of 2 to 4 hours.
• Full payment is required before offloading.
• Accepted payment methods: cash, certified bank checks, and credit cards (a 3.5% processing fee applies).
• No refunds are provided for services rendered or used packing materials. Overpayments will be refunded.
• Cancellation Policy:
• Cancellations within 72 hours of the move incur a $150 fee.
• Same-day cancellations are charged 4 hours at the applicable rate.
• For a full deposit refund, cancel at least 7 days prior.
• Credit card payments are processed the day before your move or on Friday for weekend moves. Payments on move day must be in cash or certified funds.

3. Claim Filing

• Claims must be filed in writing within 10 days of your move date. Verbal or in-person claims will not be accepted.
• Claims are handled through our third-party adjuster, CSI Adjusters. For assistance, call 772-742-5246 or visit csipros.org.
• Final payment is required at offload even if a claim is filed.

4. Exclusions from Liability

We are not liable for the following:

• High-value items such as cash, jewelry, important papers, and electronics including TVs and computers.
• Particleboard or pressboard furniture.
• Damages like rub marks, scuffs, or scrapes resulting from tight spaces or logistics.
• Items left behind post-move.
• Goods packed by the customer or improperly packed items.
• Pre-existing damage, loose veneer, or furniture with dried-out glue.
• Electronics or appliances’ mechanical conditions in transit or storage.
• Perishable items or live plants.
• Loss or damage caused by weather, mold, insects, or pests.

5. Liability Coverage

• Basic Coverage (Included): $0.30 per pound per item for local moves and $0.60 per pound per item for long-distance moves, with a maximum payout of $100 per item.
• Additional Coverage (Optional): Full Value Protection can be purchased through movinginsurance.com. This coverage must be arranged by the customer prior to the move. The Company is not liable for claims under Full Value Protection.

6. Travel Time

• Travel time is charged at a flat rate to cover the time from our terminal to the origin and from the destination back to the terminal.
• A minimum of 1 hour travel time applies to all local moves.

7. Packing Supplies and Services

• Packing supplies and services are not included unless purchased and listed in your estimate.
• Packing services are charged for labor, materials, and supplies.
• Items not properly packed may be repacked by our team for an additional charge.

8. Bulky and Fragile Furniture

• Notify us of all bulky or fragile items prior to the move date.
• A $150 fee per bulky item applies if not disclosed prior to the move.
• The Company reserves the right to refuse to move items deemed unsafe or likely to cause damage.

9. Short-Term Storage

• Short-term storage (up to 3 months) is available at $9 per cwt, with warehouse handling fees of $5 per cwt.
• Storage must be prepaid, and all accounts overdue by 3 months are subject to sale after due notice.
• Overnight storage due to customer delays is $150 per day.

10. Shuttle Service

• Shuttle services may be required for locations inaccessible to large trucks. Fees for shuttle services are charged at the standard hourly rate for labor and equipment.

11. Filing a Claim for Damages

• Claims must be submitted in writing within 10 days of the move date using our claims portal.
• Contact CSI Adjusters at 772-742-5246 for assistance.
• Claims will be resolved based on the liability coverage selected at booking.

12. Prohibited Items

We do not transport:

• Hazardous materials, flammable substances, or explosives.
• Perishable goods.
• Items of extraordinary value (cash, jewelry, precious stones, etc.).
• Plants, live or artificial.
• Unpacked or improperly packed items.

13. Additional Notes

• The Company is not liable for damages caused by weather, improper packing, or pre-existing conditions.

The customer is responsible for ensuring all items are loaded and for inspecting the property post-move.


Table of Contents (Fine Print)

1. How You Will Be Charged for Your Move
2. Basic Liability Coverage
3. Additional Liability Coverage (Optional)
4. Travel Time
5. Packing Supplies and Services
6. Bulky and Fragile Furniture
7. Packing Properly and Safely
8. Binding Flat Rate Pricing
9. Short Term Storage & SIT
10. Shuttle Service
11. Filing a Claim for Damage
12. Liability Limitations
13. Real Property Damage
14. Refund Policy
15. Deposits
16. Cancellation Policy
17. Move Scheduling Policy
18. Move Confirmation & E-Sign
19. Overtime Policy
20. Waiting Time/Failed Pick-Up/Delivery Attempt
21. Do Not Ship
22. Hazardous Moving Conditions
23. Appliance Disconnects/Reconnects
24. Tolls & Tickets
25. Our Liability for Boxes PBO
26. Price Match Guarantee
27. Payment Terms
28. Credit Card Authorization
29. Arbitration

Fine Print

To ensure transparency and mutual understanding, this section details the fine print of our service agreement. It covers critical information regarding liability limitations, customer responsibilities, and conditions under which services are provided. Please review this section carefully, as it outlines specific scenarios, exceptions, and policies that may impact your move.

HOW YOU WILL BE CHARGED FOR YOUR MOVE:

This local move estimate is based on charging you by the hour for however long it takes to complete your move safely, quickly and efficiently. Rates named herein shall be computed from the time the van arrives at shipper’s home or place of business and end when the shipment has been delivered at destination. Charges shall be computed by multiplying the hourly rate by the hourly time involved. The shipper will be charged a minimum of 3 hours labor plus travel time. If the move takes less time than the minimum, the shipper will be charged the minimum in all cases.

BASIC LIABILITY COVERAGE (INCLUDED): 

The carrier offers basic valuation at $0.30 per pound per article at no cost to the shipper. Maximum payout of $100 per item. Perishable items or articles of high value will not be accepted for shipment unless otherwise provided: Bank bills, coin or currency, deeds, notes, drafts or valuable papers of any kind, jewelry, postage stamps, stamp collections, revenue stamps, letters or packets of letters, precious stones, or articles manufactured therefrom or perishable articles. Should such articles come into the possession of the carrier without his knowledge, responsibility for safe delivery will not be assumed. WE DO NOT COVER DAMAGES TO ELECTRONICS SUCH AS TV’S, COMPUTERS or VIDEO GAMES. Busy B-Line Movers and Carriers INC is only liable to replace or repair damaged/missing items if you chose to purchase the Full Value Protection for additional cost. In the event that you have chosen to go with the Free Basic Coverage, the liability is 30 cent per pound for local moves and 60 cents per pound for long distance, with a maximum payout per item of $100. 

Liability Exceptions: The following items are not covered by any level of valuation.

• Furniture composed of particle board or pressboard
• Lamps, lampshades
• Pictures
• TV’s
• Mirrors 
• Artwork, 
• Glass 
• Marble 
• Vases or statues
• Items found broken in boxes packed by owner 
• Damage from Mold, Mildew, Insects or Pests. 
• Mechanical condition of electronics, audio/visual, computer or battery operated equipment in transit or storage. 
• Previously damaged or repaired items. 
• Previously damaged or loose veneer. 
• Furniture with the original glue dried out. 
• Any loose items not boxed or properly packed by shipper. 
• Plants (Live, Artificial or Dried)
• Bank bills, coin or currency
• Deeds
• Notes
• Drafts or valuable papers of any kind
• Jewelry
• Postage stamps, stamp collections, revenue stamps
• Uncrated glass
• Granite tops or slabs
• Marble or slate table tops
• Letters or packets of letters
• Precious stones or articles manufactured therefrom
• Perishable articles.
  
  If one item in a set is damaged, only that one item is covered, not the entire set. Perishable articles or articles of high value will not be accepted for shipment.

We DO NOT recommend shipping valuable, sentimental or personal items and will not cover the following if lost/stolen or damaged:

EXAMPLES OF SENTIMENTAL ITEMS INCLUDE:

• Wedding and other photo albums
• Jewelry and precious metals
• Heirlooms
• Children’s artwork

Important personal items and documents that may needed right away and should be taken by the shipper include:

• Passports and official IDs
• Medications including prescriptions
• House and car keys
• Mobile phones
• Title documents
• Professional files
• Checkbooks, credit cards, and financial records
• Insurance policies
• School records
• Eyeglasses or contacts
• Personal records
• Small electronics and chargers 
• Bed linens and towels
• Toothbrushes, shampoo and toilet paper
• Household cleaning products 
• Paper towels and trash bags 
• Small hand tools
• Wine and alcohol
• Money

ADDITIONAL LIABILITY COVERAGE (OPTIONAL):

FULL VALUE PROTECTION OFFERED BY MOVINGINSURANCE.COM (NOT INCLUDED IN ESTIMATE) AND IS THE SHIPPERS SOLE RESPONSIBILITY FOR PURCHASING THIS COVERAGE FROM MOVINGINSURANCE.COM PRIOR TO THE DATE MOVE: Full (Replacement) Value Protection is the most comprehensive plan available for protection of your household goods. If any article is lost, destroyed or damaged while in your mover's custody, movinginsurance.com will, at its option, either: 1) repair the article to the extent necessary to restore it to the same condition as when it was received by your mover, or pay you for the cost of such repairs; or 2) replace the article with an article of same kind and quality or pay you for the cost of such replacement. Under this option, the shipper is agreeing to contact movinginsurance.com directly and purchasing additional insurance prior to the scheduled move date. Busy B-Line Movers and Carriers INC is not responsible for paying out any claims when selecting this option. All claims for damages are handled by movinginsurance.com

TRAVEL TIME:

In addition to labor time, the flat rate travel time is charged to cover the time from carrier’s warehouse to point of origin and again from point of destination back to mover’s terminal. A minimum of 1-hour travel is charged on all local moves. Our travel time is non-negotiable and is based upon truck routing software that calculates the fastest route based upon our route restrictions.

PACKING SUPPLIES AND SERVICES:

Packing supplies and packing of items into boxes is not included in a full-service move unless purchased and listed on this estimate. We sell moving boxes and packing supplies of all sizes. Please notify your consultant if you would like to purchase packing supplies. Packing services are billed at an additional charge for the box, packing materials plus the hourly packing labor if requested and are not part of the standard full-service move.

BULKY AND FRAGILE FURNITURE:

Shipper must notify the move consultant of all bulky or fragile items prior to your move date. Items that are extremely fragile may require special handling, and therefore need to be noted on this order for service. The carrier will not accept for shipment property liable to damage equipment or other property. The carrier will not accept for shipment articles which cannot be taken from the premises without damage to the article or the premises. If a bulky item is added at the time of the move, then a $150 fee, per bulky item, will be added to the move total.

PACKING PROPERLY AND SAFELY:

If items are not properly packed by the shipper our movers will alert you and will pack them correctly to avoid any damage. You will be charged for any packing service additionally at the time of delivery. Please pack with sturdy materials and with all box and bin tops taped shut to avoid loss or damage. We have the right to refuse to load articles that are not safe to move, broken, or not packed correctly including particle board items.

BINDING FLAT RATE PRICING:

This move estimate must state Binding Flat Rate for your price to be binding. Your binding price is based on the exact inventory submitted. You must estimate your box count. If your final box count is more or less than originally listed, your charges will be adjusted when you contact your relocation consultant at least 24 hours prior to our moving team’s arrival. If you need to add/delete items, please contact your sales rep to make changes. If the shipper adds additional items at the time of the move, the shipper agrees to pay for the additional items. If paying with a cash, certified funds or credit card, the shipper agrees to pay the binding flat rate estimate listed above in full 48 hours prior to the move date. Cash must be paid in full at time of arrival.

SHORT TERM STORAGE & SIT:

Short term storage (Up to 3 months) is charged at $9/cwt – Warehouse handling in/out is $5/cwt. PAYMENT – It is agreed that the company shall have a general lien upon any and all property deposited with it or hereafter deposited with it. all goods deposited upon which storage and all other charges are not paid when due, will be sold at public auction to pay said accrued charges and expenses of the sale, after due notice to the consumer-bailor, and publication of the time and place of said sale, according to law. Accounts are due and payable monthly in advance. Interest will be charged on all accounts unpaid for a period of three months after they become due. All charges must be paid in cash, money order, or certified check before the delivery or transfer of goods deposited under this contract and no transfer will be recognized unless entered on the books of the company. All storage is limited to three (3) months maximum. TERMINATION OF STORAGE – The company reserves the right to terminate storage of the goods at any time giving the consumer-bailor 30 days written notice of its intention to do so and unless the consumer-bailor removes such goods within that period the company is hereby empowered to have the same removed at the cost and expense of the consumer-bailor. And upon so doing the company shall be relieved of any liability with respect to such goods therefore or thereafter incurred. If the shipper is not prepared for delivery as originally scheduled and requires overnight storage for reasons outside of Busy B-Line Movers and Carriers INC's control, Busy B-Line Movers and Carriers INC will charge the shipper overnight storage charges for every day of storage required at a rate of $150 per day. If the shipper is not prepared for delivery as originally scheduled and requires overnight storage for reasons outside of Busy B-Line Movers and Carriers INC's control, Busy B-Line Movers and Carriers INC will charge the shipper overnight storage charges for every day of storage required at a rate of $150 per day.

SHUTTLE SERVICE: 

Shuttle service is required for many reasons including the following: low overhead wires, tree limbs, and or structures. Although Federal law requires that all roadways be clear of any overhead structures which sit lower than the 13-feet 6-inches there are often instances in which this law is not observed. Sometimes there are man-made features (such as water fountains in the middle of a roundabout), very low bridges or underpasses which block the movement of large trucks. Narrow roads or driveways with tight turns prevent access by large trucks. Tight turns in apartment or condo complex parking lots. If your move requires a 16ft shuttle, a driver and additional labor will be charged at the regular hourly rate in addition to the move.

FILING A CLAIM FOR DAMAGE:

Any claim must be filed within ten days of your move date and only in writing via our claim adjusters at CSI. IMPORTANT: Claims are only handled in writing using the form we provide. Please do not call or ask to speak with a sales or customer service representative regarding claims as they do not handle the claims process. Busy B-Line Movers and Carriers INC will settle claims based upon the liability coverage selected when booking your move. For immediate help regarding your existing claim, please call: (772) 742-5246

Please note the following are EXCLUDED from our liability coverage:

1. Items of extraordinary value: Bank bills, coin or currency, deeds, notes, drafts or valuable papers of any kind, jewelry, postage stamps, stamp collections, revenue stamps, letters or packets of letters, precious stones, or articles manufactured therefrom or perishable articles. WE DO NOT COVER DAMAGES TO ELECTRONICS SUCH AS TV’S, COMPUTERS, or VIDEO GAMES.
2. Particleboard Furniture: Particleboard furniture is not meant to be moved once it is assembled. Therefore, we will not accept liability for its safe transport or the resulting damage if it is moved. The shipper agreed that YHM would not be responsible for any particleboard furniture claims.
3. RUB MARKS, SCUFFS & SCRAPES: Furniture will be wider after being blanket wrapped; this may cause minor rub marks, scuffs and scrapes on door jams, and narrow hallway walls due to the movement of furniture in tight spaces. We supply door-jam protectors and floor runners to prevent these types of claims.
4. Items Left Behind: The shipper is responsible for performing a final walk-through of the origin to make sure all items are accounted for and loaded onto the truck. If, after the move, the shipper notices an item has been left behind, the carrier is not responsible and assumes no liability for said item.

Basic damage coverage is minimal. We recommend upgrading your move protection to Full Replacement Value by visiting movinginsurance.com and purchasing the coverage level you prefer 24hrs before the day of your move. All claims will be settled by movinginsurance.com if this coverage is selected.

LIABILITY LIMITATIONS:

1. Carrier is not liable for any lost or damaged goods and/or boxes packed by owner. No exceptions.
2. Carrier is not liable for pre-wrapped (blanketed, shrink-wrapped, packaged, etc) furniture. Example: accepting goods from another carrier or third party storage.
3. Carrier is not liable for damage incurred due to requested dis-assembly or re-assembly of goods. Carrier not liable for hardware loss or damage (Example: screws to a piece of furniture). If shipper does not have furniture ready to go and chooses to have movers service pieces, carrier is not liable for connections or damage resulting from dis-assembly or re-assembly. Our movers encounter numerous types of furniture by countless manufacturers and are not specialists. If hardware is left up to movers to hold onto or transport, loss is on the shipper, even in the event of alleged negligence. Even if an employee, agent or mover has assured they will keep hardware safe, it is on the shipper if this hardware gets lost. People have good intentions, but hardware DOES get lost. This is the advance warning to the shipper.
4. Carrier is not liable for goods made of particle-board. No exceptions. Particle-board furniture does not transport well and breakage is very possible/likely.
5. Carrier is not liable for goods shipped loose.
6. Carrier not liable for loss, theft, or damage of prohibited items (listed below in Section 6.5). Please note that prohibited items are prohibited for a reason. Inclusion of prohibited items may result in fines, seizure of shipment, or damage to shipment. Carrier retains right to eject or dispose of any prohibited items that may be found on shipment. Carrier retains right to open and inspect any boxes/cartons packed by owner.
7. Carrier is not liable for costs or procurement of specialists (pool table specialists, hot tub specialists, safe specialists, etc) that may be required or found to be required either pre-start of move or while move is already in progress to complete shipment or part(s) of shipment.
8. Carrier not liable to transport any one particular item whether on any inventory report or not if movers deem transport is not possible and/or dangerous/unsafe. Carrier not liable for any specialists or "other movers" brought in after move to complete transport.
9. Carrier not liable for weather-related damage. Carrier not obligated to guarantee cover or blanket-wrapping of furniture if raining and/or snowing. Shipper may request new moving date if rain or snow is in the forecast. But, if you choose to move in the rain or snow (or are otherwise forced due to legal real estate obligations) our movers will do their absolute best, but damage in some form or another is likely. This is advance notice to the shipper. No exceptions.
10. Carrier not liable for any real property damage (as described above in Section 6.3).
11. Carrier not liable for common moving scratches, dust, dirt, rubs and/or chips (generally due to settling of goods on truck against other pieces of furniture). These minimal types of damages are common/expected to some degree in moving and are generally quite easy for shipper to repair and are nearly unavoidable by carrier.
12. Carrier not liable for malfunction of electronic equipment, please note that a short circuit or mishandling of electronic equipment when packing can cause electronics to no longer work. All electronics should be properly packaged before moving. Carrier not liable for mis-packed goods. Carrier not liable for goods packed by shipper.
13. Carrier not liable for malfunction of appliances such as refrigerators, dishwashers, washing machines and dryers.
14. Carrier not liable for any dis-connection and/or re-connection of appliances. Movers may assist shipper with dis-connections and re-connections but carrier is not liable for said dis- connections and re-connections and/or any damages internal or external that may result from such dis-connection or re-connection even in the event of alleged negligence. This is your warning: if goods are not ready to go and shipper has movers from this carrier service them, damages and liability are on the shipper.
15. Carrier not liable for any furniture that may become damaged in third-party storage.
16. Empty storage trailers and units in warehouse are routinely checked and inspected for cleanliness. When a shipment is placed into storage in the warehouse or storage trailer, said storage unit or trailer becomes unavailable to routinely inspect as it will be occupied and tightly packed. Carrier is not liable for any leaks, mold, fungus or water damage that may occur and/or develop during the duration of the storage term and shippers are responsible for insuring their own items for this sort of damage while in storage. Shippers are welcome to inspect storage units and/or trailers prior to storage term prior to start of a shipment. You may alternatively obtain your own storage space for us to deliver into.
17. Carrier is not liable for high value items such as glass, jewelry, antiques, artwork, etc. or items worth $100/lb or more. All jewelry, cash, medications, etc should be removed prior to the movers arriving. We are entering your home and do not want to be liable for any loss or alleged theft. This is advance warning to the shipper, if you leave your valuables laying about the carrier cannot be liable in any way for loss or theft. Glass should be taken from all hardware and packed prior to movers arriving. Mirrors, paintings, artwork, etc should be properly packed prior to movers arriving. Movers will have no choice but to pack mirrors and glass for you if they are not ready when they arrive, and they will not be properly prepared to provide such services. Carrier cannot be liable for paintings, glass, mirrors, pictures that are not properly packed prior to the movers arrival.
18. Carrier not liable for any part (damage, loss, etc) of shipment in storage that shipper has had access to during storage term.
19. Carrier is not liable for inspection of any property. Carrier is not liable for any instance of "the truck not fitting." 53 foot tractor trailers is the standard over-the-road equipment for this carrier. 
20. Carrier is not liable for shuttle services or long-walk requirements even in the event of alleged negligence by any employee, agent, estimator or mover. Shipper is responsible for any and all associated charges.
21. Carrier is not liable for any verbal communication between estimator and shipper. Any areas of concern should be communicated to estimator, but a follow up should be provided in writing directly to the carrier.

REAL PROPERTY DAMAGE:

When moving furniture, real property may become damaged. Floors may be scratched, rugs may be dirtied. Hinges on doors may be damaged. There may be weather related damages.

Moving trucks are heavy equipment. Operation of this equipment on residential property poses a natural risk to the property. Driveways may be damaged under the immense weight of a moving truck. Lawns, lamp fixtures, etc. may be damaged when trying to maneuver truck into a proper loading or offloading position.

Carrier does not assume liability for real property damage as it is considered high risk due to the nature of moving. Repair of any damage incurred due to a moving operation becomes a cost of moving at sole liability to the shipper.

Please note that tree branches, live wires, etc on the public roadways leading to the shippers origin or destination and/or over any drive way on the shippers origin or destination property should be no less than 15 feet off the ground so that they do not block the driving path of our legal height vehicles which may be as high as 13'6. Please note that wires or tree branches hanging lower than 15 feet may pose a dangerous hazard to our vehicle, real property or individuals. Please note that it is the responsibility of the shipper to ensure that tree branches and wires maintain proper height requirements and carrier is not liable in any way for damage to equipment, property or individuals as a result of the shipper not maintaining proper height of wires, trees, and/or other overhangs.

Carrier recommends padding doorways/frames and walls in common moving areas prior to the movers arriving to prevent scratches, gouges or holes.

REFUND POLICY:

There are no refunds on services rendered. The shipper agrees to pay the charges listed on this moving estimate in full, prior to offloading. If the shipper adds additional items outside of what is listed on the inventory list below, the shipper agrees to pay for the additional time for services rendered based on the hourly rate listed above prior to offloading.

DEPOSITS:

We require a move deposit of $49 to book your move. This deposit is refundable up to 7 days before your move. If you need to cancel your move within 7 days of your move, your deposit is non-refundable.

CANCELLATION POLICY:

If the shipper cancels this move within 72 hours of the move date, a cancellation charge of $150 will be applied to the credit card authorized to book this move. If the shipper cancels on the day of the move, Busy B-Line Movers and Carriers INC will charge a cancellation fee equal to a minimum of 4 hours at the applicable rate to the card authorized to book this move. To cancel your move, speak with your move representative a minimum of 7 days before your move date for a full refund of your deposit.

MOVE SCHEDULING POLICY:

When scheduling your upcoming move, we recommend selecting the first pick-up window between 8:00 am - 10:00 am. Depending on the size of your move and schedule availability, we may be able to schedule an afternoon move (typically between 10-5 pm). Arrival windows for afternoon moves are approximate and dependent upon the crew's first move's finish time. We do not guarantee an arrival time for an afternoon or last-minute move. Please discuss any updates or changes with your account manager to avoid any unforeseen changes in your move estimate. In some cases, afternoon moves will need to be rescheduled to the next available arrival window if the first move has overages or takes longer. 

MOVE CONFIRMATION & E-SIGN:

It is important that you speak with our operations department 1 – 2 days prior to your move date. If a shipper fails to E-Sign or pay the move deposit, the move is only tentatively booked and requires further action. If a shipper fails to confirm their move 24 hours in advance, they risk losing their scheduled move date and move deposit.

OVERTIME POLICY:

Overtime is charged after 7 hours at the rate of time and a half of the regular rate listed in all cases.

WAITING TIME/FAILED PICK UP/DELIVERY ATTEMPT:

In the event that the carrier arrives at the shippers origin and the shipper cancels the move, or is unresponsive, unprepared for their scheduled move, the shipper will be charged the minimum of 3 hours labor plus the estimated travel time to compensate the carrier for the failed pick up/delivery attempt. If the carrier arrives and is unable to begin loading or unloading due to circumstances unrelated to the carrier, the shipper will be charged waiting time at the regular hourly rate listed in this estimate.

DO NOT SHIP:

The shipper agrees the shipment does not include anything that is poisonous, flammable, corrosive or perishable. Such items include, but are not limited to the following: paint, paint thinner, gasoline, diesel, kerosene, motor oil, propane, flammable liquids, explosives, compressed gasses, perishable goods, combustible liquids. Internal combustion engines must be drained of all fluids prior to loading. Disposal of any open containers is strongly recommended.

HAZARDOUS MOVING CONDITIONS:

The shipper is responsible for maintaining clean, safe, and sanitary moving conditions, and the dwelling must be in good repair, free from rodents, vermin, and aggressive pets. If the carrier deems the move hazardous and is willing to perform the move, we require hazard pay to complete your move. Hazard pay will be billed at double the standard hourly rate.

APPLIANCE DISCONNECTS/RECONNECTS:

Shippers are responsible for the disconnect/reconnect of all appliances such as washers, dryers, refrigerators and electric stoves. WE DO NOT DISCONNECT ELECTRIC, NATURAL GAS or PROPANE APPLIANCES. We do not install curtain rods, TV's, play-sets or any items except standard beds, dresser mirrors and basic disassembly/reassembly of household furnitures.

TOLLS & TICKETS:

The shipper is responsible for reimbursing the carrier for all necessary tolls, ferry charges, parking tickets or parking fees advanced by the carrier.

OUR LIABILITY FOR BOXES PBO:

The carrier is not liable for any damage to items packed by the shipper. If notified by the carrier that articles are improperly packed, crated or boxed, and by reason thereof the contents are most susceptible to damage, the shipper may arrange to have such articles properly packed by the carrier at the charges listed below or the articles will not be transported by the carrier. All glass, mirrors, lamps, electronics, and breakables must be packed properly to avoid damage before loading or we will pack the items and charge you additionally if you want them loaded! Mattress and box springs must be packed into cartons or bed bags to avoid tears or dirt scuffing.

PRICE MATCH GUARANTEE:

We will match any reputable, licensed and insured moving companies advertised price – Some restrictions apply – The price match will be honored for moving companies located within Ulster, Dutchess, Putnam, Sullivan, Greene, Columbia, and Orange Counties. Price match is contingent upon an apple’s to apple’s comparison of cu-ft, weight, item count, OA/DA access and detailed furniture list. Does not include packing supplies, third party services, storage, non-binding move estimates. – Limited to schedule availability

PAYMENT TERMS:

Final payment is due in full before offloading at the time of delivery in all cases. All sales are final. There are no refunds on services rendered or used boxes. If the move takes less time, any balance owed will be refunded. If a claim occurs during a move, final payment is still due prior to offload. All claims for damage are filed after the completion of the move and after payment in full is received. If the shipper cancels this move within 72 hours of the move date, a cancellation charge of $150 will be applied to the credit card authorized to book this move. If the shipper cancels on the day of the move, Busy B-Line Movers and Carriers INC will charge a cancellation fee equal to a minimum of 4 hours at the applicable rate to the card authorized to book this move. To cancel your move, speak with your move representative a minimum of 7 days before your move date for a full refund of your deposit.

CREDIT CARD AUTHORIZATION:

The shipper authorizes Busy B-Line Movers and Carriers INC to charge the credit card provided according to the terms outlined in this document. This payment authorization is for the goods/services described on this moving estimate, for the amount indicated, and is valid for payment for services rendered. I certify that I am an authorized user of this credit card and that I will not dispute the payment with my credit card company; so long as the transaction corresponds to the terms indicated in this form and the accompanying order for service and bill of lading.

ARBITRATION:

All legal claims concerning this Agreement or performance therein may be submitted through arbitration. Each party is responsible for their own costs associated with arbitration. A benefit of the arbitration alternative may be that it is less expensive than traditional litigation, Each party is responsible for fifty percent (50%) of the costs associated with securing the arbitrator and one hundred percent (100%) of their own expenses, including but not limited to attorney fees Venue, controlling law and jurisdiction in any arbitration and legal proceedings shall and must only be in the State of New York, Ulster County and agree given the relationship to the state, such exercise is reasonable and lawful.