Privacy Policy | Busy B-Line Movers and Carriers Inc.

Busy B-Line Movers and Carriers Inc. (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our services or visit our website.

1. Information We Collect

We may collect the following types of personal information:

Personal Identifiers: Name, address, email address, phone number, and government-issued identification (e.g., driver’s license or passport) for verification purposes.
Payment Information: Credit card details, bank account information, and other payment-related data to process transactions.
Move Details: Information about the items being moved, pickup and drop-off locations, and any special instructions.
Communication Data: Feedback, reviews, inquiries, and other interactions via phone, email, or website forms.
Technical Data: IP address, browser type, and activity on our website collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide moving services, including scheduling, billing, and delivery.
To communicate with you regarding your move, inquiries, and updates.
To improve our website, services, and customer experience.
For internal business operations, such as fraud prevention and legal compliance.
To send promotional offers, newsletters, or other marketing communications (you may opt-out at any time).

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third-party vendors or contractors who assist us with our services (e.g., payment processors or IT support).
Legal Authorities: As required by law or to protect our rights, property, or safety.
Business Partners: With your consent, to facilitate joint services or promotions.

SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your personal information.
Request deletion of your personal data, subject to legal or contractual obligations.
Opt-out of marketing communications.

To exercise these rights, contact us at [Insert Contact Email/Phone].

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and collect usage data. You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their policies.